Prax is recruiting a Restoration Operations Manager to lead mitigation field production across Birmingham and the surrounding area, overseeing dispatch, crew capacity, equipment, and technical quality across multiple active losses.
When materials aren’t drying as expected, you’ll review the readings and setup with the crew lead, decide whether the plan needs to change, and make sure the change gets documented.
What you’ll do
- Triage new losses and assign crews, vehicles, and equipment around monitoring visits and work in progress.
- Review moisture maps and proposed removal, verify containment, and check that air movers and dehumidifiers are sized and placed for the job.
- Assess drying progress through moisture, temperature, and humidity readings, and coach crew leads on adjustments, safety, and escalation.
- Monitor labor hours, equipment days, materials, and time to completion, and adjust staffing or equipment when costs climb.
- Audit job files and confirm drying goals are documented before equipment is pulled, so reconstruction gets a clear record of what was removed and what needs repair.
What you’ll bring
- Experience leading multiple mitigation crews and making field decisions across several active losses.
- Working knowledge of moisture mapping, structural drying, equipment sizing, and interpreting drying data.
- Experience dispatching crews, managing equipment, and using production data to make staffing decisions.
- The ability to coach crew leads, audit job files, and explain technical decisions to customers, adjusters, and internal teams.
- IICRC certifications, Xactimate, and restoration job management software experience are preferred.
Pay
- $75,000 to $100,000 a year
Employer details will be shared during the recruiting process.
